Thursday, July 26, 2007
Who is calling who clueless?

The article was based on a superficial assessment of the wireless market in Canada, ignoring facts that didn't agree with its agenda. I had to wonder about the lack of depth in researching its position.
Take for example the paragraph bemoaning Canadian cell-phone penetration:
About 58 per cent of Canadians now have cellphones; in the U.S. the figure is 77 per cent and Britain, the Czech Republic, and several other European countries have more than one such device per person.Let me be perfectly clear. "More than one such device per person" makes no rational sense. It is a statistic driven by customers arbitraging aberrant pricing plans. Canada should not strive to have disfunctional European pricing models that lead to supra-normal penetration rates. The Gazette apparently thinks that it is good to have multiple phones so that when you call someone on the Bell network, you use a Bell phone; have another phone for your Rogers-based friends and a third for TELUS calls. That is one of the phenomena that drives European penetration in excess of 100%. People holding onto foreign country pre-paid SIM cards is another contributor.
Europeans typically receive no subsidy for their phones. Would the Gazette also want each of us to pay upwards of $150 more for our phones as well?
As the old commercial use to say, "you can pay me now, or pay me later." Canadians like to pay later. We also like to be able to call local numbers for free from our home phones. Europeans get gouged.
With multiple phones per person, Europeans are also paying multiple bills per user - paying more for the privilege of claiming superior penetration rates over those of us in the colonies.
Here is another juicy paragraph from the Gazette editorial:
As the well-informed University of Ottawa professor Michael Geist explains on the opposite page, lack of competition in the mobile-data business means prices are high, which is keeping Canadians off the newer sections of the information superhighway. Hardly anybody in Canada would be able to afford the mobile Internet service provided by the iPhone, and certain other handheld devices - because all of Canada's service providers keep their mobile data rates sky-high.As I have written before, blaming high data plan pricing for the delay in iPhone's launch is just not credible. The iPhone hasn't been launched in Germany or any country other than the US. Other countries are said to have better suited data prices; their markets are bigger. But no iPhone. Why is that?
Could it be that Apple is rolling out the product on their own schedule?
Canadians continue to buy the latest versions of Blackberry. Carriers have introduced special plans for Mobile TV that don't charge by the bit. Canadians are continuing to buy wireless services for the first time increasing our penetration rates, and add new enhanced multi-media features which speaks louder to affordable prices than repeated rantings from opinion pieces in papers.
Rogers' launched its Vision service in April, beating any of the US carriers to market with truly advanced high speed mobile internet. Barrett Xplore has made broadband internet universally available to every household and business in Canada, coast-to-coast, sea-to-sea-to-frozen tundra.
It seems to me that The Gazette should get better informed before calling Canada's wireless policy clueless.
Let me again point out the OpEd by FCC Commissioner Robert McDowell has an Opinion piece in the Wall Street Journal on July 24, called Broadband Baloney. He refutes the tendency for people to want government intervention in communications markets that are working pretty well on their own:
Looming over the horizon are heavy-handed government mandates setting arbitrary standards, speeds and build-out requirements that could favor some technologies over others, raise prices and degrade service. This would be a mistaken road to take -- although it would hardly be the first time in history that alarmists have ignored cold, hard facts in pursuit of bad policy.As I wrote on Tuesday, his piece concludes:
When it comes to broadband policy, let's put aside flawed studies and rankings, and reject the road of regulatory stagnation. In the next few years, we will witness a tremendous explosion of entrepreneurial brilliance in the broadband market, if the government doesn't micromanage. Belief in entrepreneurs and a light regulatory touch is the right broadband policy for America.Technorati Tags:
AWS, Montreal Gazette, WSJ, Robert McDowell
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Well said Mark! It's indeed disappointing to see a respected publication like the Gazette get something so simple so wrong.
Such are hazards in writing for a daily newspaper. They generally struggle with the accuracy question.
A bit of a visceral response there, Mark. Why don't you make a pitch to the Gazette to run a counter-opinion? It'll have more impact than ranting here to the converted.
A bit of a visceral response there, Mark. Why don't you make a pitch to the Gazette to run a counter-opinion? It'll have more impact than ranting here to the converted.
The Gazette didn't say that mobile rates would keep out the iPhone. It said that Canadians couldn't use it based on the current pricing models.
Sure Canadians buy Blackberries, but RIM itself has said that it would sell many times more in the Canadian market with better data pricing, while Apple yesterday told investors that the iPhone was coming to Europe this year with no mention of Canada.
The core issue is that the Gazette relied on Geist's survey of data pricing which makes Canada look very expensive, particularly when compared to $20 for unlimited data from ATT. Do you have different numbers?
Sure Canadians buy Blackberries, but RIM itself has said that it would sell many times more in the Canadian market with better data pricing, while Apple yesterday told investors that the iPhone was coming to Europe this year with no mention of Canada.
The core issue is that the Gazette relied on Geist's survey of data pricing which makes Canada look very expensive, particularly when compared to $20 for unlimited data from ATT. Do you have different numbers?
The main point of the Geist article in the Montreal Gazette was the throttling effect of the current broadband pricing policies for mobile devices. I'm not sure why you would not address the main issue rather than pick up less significant issues. Others have discussed this, which I covered in a post yesterday on Mobile Web Canada. Even the telecoms will jeopardize the best future for themselves by their present pricing policies.
What an incredibly dishonest post. Geist NEVER said that the iPhone was held back because of our data rates. What he did say is that adoption of wireless technologies is being held back by Canadian data rates. That's a fact and it's proven with the OECD's recent study.
I've seen a few straw men in my time, but this one takes the cake. Shame.
I've seen a few straw men in my time, but this one takes the cake. Shame.
Justin -
Take a look at the blog piece: The High Cost of Canadian Wireless. There, you will find that Michael Geist said: "The barrier to the iPhone in Canada is not Apple. Rather, it is the lack of wireless competition that, as now RIM and Google both note, leads to pricing that places Canadians at a significant disadvantage compared with other developed countries."
This blog post was cited in an article "Wireless costs block iPhone's entry in Canada" in the National Post.
Never say never.
Take a look at the blog piece: The High Cost of Canadian Wireless. There, you will find that Michael Geist said: "The barrier to the iPhone in Canada is not Apple. Rather, it is the lack of wireless competition that, as now RIM and Google both note, leads to pricing that places Canadians at a significant disadvantage compared with other developed countries."
This blog post was cited in an article "Wireless costs block iPhone's entry in Canada" in the National Post.
Never say never.
It seems to me that RIM's comments were self-serving. They have the power to influence their sales of BlackBerries just by lowering their own prices. A few pennies worth of silicon and plastic end costing $hundreds when it has a BlackBerry label on it. RIM could also reduce or eliminate the monthly licencing fee that carriers have to build into their data plan rates and remit to RIM.
Justin,
As usual, Goldberg responds to a fraction of the posts, with a single reference to a blog posting rather than the Gazette opinion piece or the Geist op-ed. He knows where is bread is buttered and his comments always reflect that. It's what separates folks like Seaboard from those who run industry sponsored conferences.
As usual, Goldberg responds to a fraction of the posts, with a single reference to a blog posting rather than the Gazette opinion piece or the Geist op-ed. He knows where is bread is buttered and his comments always reflect that. It's what separates folks like Seaboard from those who run industry sponsored conferences.
That's the quote you are using to support your comment that Geist argues that what's holding back the release of the iPhone is Canada's data pricing ?
You're kidding right ?
He doesn't even come close to saying that.
IMHO, you have zero credibility. It's totally dishonest on your part. I suggest an apology.
You're kidding right ?
He doesn't even come close to saying that.
IMHO, you have zero credibility. It's totally dishonest on your part. I suggest an apology.
Just returned from Europe, and loved the flexibility and freedom offered by their wireless setup. I guarantee you nobody who has actually used both systems will tell you we have better system in Canada. Except maybe monopolist thugs who are afraid to compete for business in an open market...
You and the Canadian wireless industry need to get your head out of your arses before you miss the boat. What consumers want more than anything is freedom and choice, especially when it comes to communications technology that are an integral part of modern lifestyle. It would be much more cost-effective for companies to just focus on selling what consumers want instead of wasting their time trying to control their lives.
You and the Canadian wireless industry need to get your head out of your arses before you miss the boat. What consumers want more than anything is freedom and choice, especially when it comes to communications technology that are an integral part of modern lifestyle. It would be much more cost-effective for companies to just focus on selling what consumers want instead of wasting their time trying to control their lives.
"I had to wonder about the lack of depth in researching its position." What depth are you looking for? The fact that Canada has one of the highest data rates in the world? The fact that we have a choice of only ONE GSM provider who disables phone features? The fact that the respectable data plans are locked into only specific services as you cite?
What's worse, is that we did have comparable data rates before Rogers squashed Fido. My 4 year old plan is better than anything you can get now with features not even offered anymore.
This has nothing to do with Apple really. The iPhone is just being used because it’s a convenient media piece. I’d think you were smart enough to see this, but I guess you had your own agenda to follow.
I call you out as a corporate apologist. You should be ashamed of yourself.
What's worse, is that we did have comparable data rates before Rogers squashed Fido. My 4 year old plan is better than anything you can get now with features not even offered anymore.
This has nothing to do with Apple really. The iPhone is just being used because it’s a convenient media piece. I’d think you were smart enough to see this, but I guess you had your own agenda to follow.
I call you out as a corporate apologist. You should be ashamed of yourself.
Question: How much does it cost to send three low resolution pictures from a Rogers phone in Canada to a Rogers (roaming) phone in USA.
Answer $85
Do YOU see a problem here? I guess not if you're the one receiving the $$$.
Answer $85
Do YOU see a problem here? I guess not if you're the one receiving the $$$.
I suspect most people wanting mobile phone companies to drop their data rates haven't considered basic supply and demand nor simple profitability... Dropping prices of data packages will increase demand on operators’ networks. Increased demand means increased capital is required because spectrum and towers are limited. The increase in the number of customers may or may not lead to an increase in total revenue depending on elasticity. It’s pretty simple stuff.
Data revenues of mobile companies are just a fraction (e.g., 1/10th) of their overall revenues; and most of that comes from text messaging. It’s probably just not in their best interest to lower their data pricing at this time. In fact, given they aren’t dropping data rates leads me to believe they would get the same revenues from, for example, 50,000 high paying customers instead of 5,000,000 low paying customers without the need to spend money to increase the data capacity of their networks.
Good for them for thinking of their profitability as one of the inputs into their pricing. Go buy their shares if you think they are gouging you. Go bid on some spectrum and build a competing network if you think you can offer something better. Use an alternate form of communication or don’t communicate at all if you think the price is too high. You haven’t done any of those yet? Oh, then their pricing must not be that high, afterall.
Data revenues of mobile companies are just a fraction (e.g., 1/10th) of their overall revenues; and most of that comes from text messaging. It’s probably just not in their best interest to lower their data pricing at this time. In fact, given they aren’t dropping data rates leads me to believe they would get the same revenues from, for example, 50,000 high paying customers instead of 5,000,000 low paying customers without the need to spend money to increase the data capacity of their networks.
Good for them for thinking of their profitability as one of the inputs into their pricing. Go buy their shares if you think they are gouging you. Go bid on some spectrum and build a competing network if you think you can offer something better. Use an alternate form of communication or don’t communicate at all if you think the price is too high. You haven’t done any of those yet? Oh, then their pricing must not be that high, afterall.
"Go bid on some spectrum and build a competing network if you think you can offer something better"
Yeah OK. Good idea. The solution to poor wireless service is for every unhappy customer to invest millions, create their own network and become a telecom tycoon. Would kind of defeat the purpose of free enterprise don't you think?
The fact is that access to infrastructure is the limiting factor for customers, and only a small minority of the population has access the the kind of capital needed to establish a competing network. Thus the need to ensure that customers interests are protected by ensuring that providers must compete for their business in a fair and open market place. Consumers shouldn't need to become shareholders in order to get fair value from the marketplace.
Yeah OK. Good idea. The solution to poor wireless service is for every unhappy customer to invest millions, create their own network and become a telecom tycoon. Would kind of defeat the purpose of free enterprise don't you think?
The fact is that access to infrastructure is the limiting factor for customers, and only a small minority of the population has access the the kind of capital needed to establish a competing network. Thus the need to ensure that customers interests are protected by ensuring that providers must compete for their business in a fair and open market place. Consumers shouldn't need to become shareholders in order to get fair value from the marketplace.
To quote bayman, "The solution to poor wireless service is for every unhappy customer to invest millions, create their own network..." There were actually several things listed in that paragraph one could do. None of the things stated is was *the* solution. I didn't write every person had to build a competing network. bayman seems to have focused on one item and taken it in the wrong direction.
Bayman also said, "only a small minority of the population has access the the kind of capital needed to establish a competing network." All the major players in this space are publicly traded companies which use capital resources of many shareholders to build the networks. Nothing stops people from combining resources and doing it as a group. Unless you're Craig McCaw and can fund most of it yourself. ;-)
Lastly, bayman said "Consumers shouldn't need to become shareholders in order to get fair value from the marketplace." Maybe...maybe not, but if these companies are gouging so much you'd be foolish not to buy them in order to earn some economic rent.
I think bayman may have missed the point of the post by focusing on that one item. You can chose other options than just paying for the service.
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Bayman also said, "only a small minority of the population has access the the kind of capital needed to establish a competing network." All the major players in this space are publicly traded companies which use capital resources of many shareholders to build the networks. Nothing stops people from combining resources and doing it as a group. Unless you're Craig McCaw and can fund most of it yourself. ;-)
Lastly, bayman said "Consumers shouldn't need to become shareholders in order to get fair value from the marketplace." Maybe...maybe not, but if these companies are gouging so much you'd be foolish not to buy them in order to earn some economic rent.
I think bayman may have missed the point of the post by focusing on that one item. You can chose other options than just paying for the service.
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