Wednesday, August 01, 2007
Why cloud the issue with facts?

It started with last week's Montreal Gazette editorial and then moved out to the Vancouver Sun. On Monday, the Ottawa Citizen jumped on the bandwagon, substituting hyperbole for facts in expressing its opinion on wireless services.
Last week, I dared to point out that the Gazette ignored facts that didn't agree with its agenda. The Citizen went beyond that stage and just got its facts wrong.
One paragraph was particularly insulting to the software and hardware developers that call Canada home:
Nobody with a cutting-edge product to sell wants to set up someplace where mobile phone and data connections are second-rate and cripplingly expensive, particularly if they're in the information-age industries we prize so highly, any more than you'd build a factory in a place with no roads or rail.Are they really suggesting that Canada doesn't offer opportunities for communications research and development? Has the Citizen not looked out the window into the nature of industries set up in its own backyard? There are at least a couple people in the National Capital Region who draw paychecks from companies developing cutting edge products, including multi-national firms that could easily relocate elsewhere.
Outside the city of dreams (as a former boss of mine used to call Ottawa), companies like Ericsson continue to expand their Canadian presence. Hundreds of entrepreneurs continue to innovate in companies located in every corner of the country.
What exactly did the Citizen mean by 'nobody'? Is the Citizen suggesting that none of them want to set up in Ottawa, let alone anywhere else in Canada?
Another point. With the OECD having just released its annual communications review, why would the Citizen look at the 2003 report - and misquote it at that?
According to 2003 figures from the Organization for Economic Co-operation and Development, Canada lagged all other member countries in mobile-phone use with about 40-per-cent adoption; most other OECD countries were at 80 per cent or above.Besides the fact that the cited figures are 3 years out of date, the numbers refer to mobile phone penetration, not mobile phone use. Fact is, Canadians are among the world's biggest users of their mobile phones. Can we possibly deduce that, despite all of us wanting lower mobile rates, the pricing may be affordable?
Let's look at the paragraph that creatively calls CDMA the cellular equivalent of Betamax - I actually think that is a clever metaphor, but the Citizen wasn't satisfied with leaving it at that. Instead, it proclaimed:
a lack of interoperability with foreign providers makes life difficult for Canadians wanting to take their mobiles abroad, and for foreigners visiting Canada on business.I don't believe it. Bell and TELUS both offer a number of devices, including the latest Blackberry, that provide global roaming capabilities. Help me understand how are foreign business people have been disadvantaged visiting Canada, just because we only have one GSM company? Is there any research to back this up, or is this another anecdotal tale being repeated to create an image of truth.
Canadians need to have an intelligent debate of the issues in respect of the upcoming spectrum auction. There are good arguments on both sides of the issue. Better decisions are a logical outcome when there is a vibrant discussion of important issues. But can we agree to at least consider the facts?
We deserve more accurate information from our newspapers in presenting support for their arguments.
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Comments:
Are they really suggesting that Canada doesn't offer opportunities for communications research and development? Has the Citizen not looked out the window into the nature of industries set up in its own backyard?
Are you dense? The Citizen is clearly referring to where telecom companies sell their services and not where they choose to have their business offices. It would be bizarre to misinterpret the paragraph as the latter when the thesis of the article addresses the poor telecom services and products available to consumers.
Can we possibly deduce that, despite all of us wanting lower mobile
rates, the pricing may be affordable?
Affordable? To be sure, monopolists and oligopolists won't set prices that no one will pay. That is not the issue.
Wireless service is (to an even greater extent than elsewhere) not competitive in Canada and far worse than price gouging is the network neutrality issue. While people have at least experienced what network neutrality is like on the Internet, it has *never* existed on cellular data services. Want Youtube on your phone? Nope, you have to use CellCorp's service. Or else Youtube has to pay a pricey tithe to CellCorp for the privilege of connecting to their customers. Replace Youtube with any other service of your choosing. This rent-seeking behaviour is poisonous to prosperous and innovative network services.
Because wireless access is the only real avenue for new entrants (both network providers and 'service' providers) to completely bypass the incumbents for Internet access, the only real way to solve this neutrality problem is to open the spectrum providing libre access to anyone through cognitive radio (with some mild regulations dictating that everyone play nice). If the incumbents retain control of the spectrum, they will hold all the cards, every access mechanism to the
Internet.
Canadians need to have an intelligent debate of the issues in respect of the upcoming spectrum auction. There are good arguments on both sides of the issue.
I don't know what the 'sides' are but I imagine one of them involves solidifying the stranglehold on wireless access by the incumbents. I can't see what is intelligent about defending that.
(Unless you are a lawyer for those incumbents of course).
----
See also:
Lessig on open spectrum>
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Some of the misinformation the newspapers publish comes from “the spin” various entities, which all have an agenda of their own, put in their press releases. If the papers are lazy, they just cut and paste from these press releases, slap an eye-catching headline on it and call it a story. The good papers have analytical and investigative reporters/columnists who know the subject matter and actually read the reports and do some digging of their own. We need more of these.
The problem is the lack of (an) unbiased, accurate and accessible source(s) of all the information that’s needed to have an informed and constructive debate about the facts and various policy and regulatory options.
The problem is the lack of (an) unbiased, accurate and accessible source(s) of all the information that’s needed to have an informed and constructive debate about the facts and various policy and regulatory options.
Are they really suggesting that Canada doesn't offer opportunities for communications research and development? Has the Citizen not looked out the window into the nature of industries set up in its own backyard?
Are you dense? The Citizen is clearly referring to where telecom companies sell their services and not where they choose to have their business offices. It would be bizarre to misinterpret the paragraph as the latter when the thesis of the article addresses the poor telecom services and products available to consumers.
Can we possibly deduce that, despite all of us wanting lower mobile
rates, the pricing may be affordable?
Affordable? To be sure, monopolists and oligopolists won't set prices that no one will pay. That is not the issue.
Wireless service is (to an even greater extent than elsewhere) not competitive in Canada and far worse than price gouging is the network neutrality issue. While people have at least experienced what network neutrality is like on the Internet, it has *never* existed on cellular data services. Want Youtube on your phone? Nope, you have to use CellCorp's service. Or else Youtube has to pay a pricey tithe to CellCorp for the privilege of connecting to their customers. Replace Youtube with any other service of your choosing. This rent-seeking behaviour is poisonous to prosperous and innovative network services.
Because wireless access is the only real avenue for new entrants (both network providers and 'service' providers) to completely bypass the incumbents for Internet access, the only real way to solve this neutrality problem is to open the spectrum providing libre access to anyone through cognitive radio (with some mild regulations dictating that everyone play nice). If the incumbents retain control of the spectrum, they will hold all the cards, every access mechanism to the
Internet.
Canadians need to have an intelligent debate of the issues in respect of the upcoming spectrum auction. There are good arguments on both sides of the issue.
I don't know what the 'sides' are but I imagine one of them involves solidifying the stranglehold on wireless access by the incumbents. I can't see what is intelligent about defending that.
(Unless you are a lawyer for those incumbents of course).
----
See also:
Lessig on open spectrum>
Dear Anonymous.
No, I am not dense, but thanks for asking.
Read the paragraph, instead of calling me names behind a cloak of anonymity.
The Citizen made its statement in very plain language:
Nobody with a cutting-edge product to sell wants to set up someplace where mobile phone and data connections are second-rate and cripplingly expensive, particularly if they're in the information-age industries we prize so highly, any more than you'd build a factory in a place with no roads or rail.
Attend any introductory level course in syllogistic logic and you can dissect the sentence yourself. To disprove the thesis, all that was needed is a single counter-example.
No, I am not dense, but thanks for asking.
Read the paragraph, instead of calling me names behind a cloak of anonymity.
The Citizen made its statement in very plain language:
Nobody with a cutting-edge product to sell wants to set up someplace where mobile phone and data connections are second-rate and cripplingly expensive, particularly if they're in the information-age industries we prize so highly, any more than you'd build a factory in a place with no roads or rail.
Attend any introductory level course in syllogistic logic and you can dissect the sentence yourself. To disprove the thesis, all that was needed is a single counter-example.
I've said it before, and I'll say it again. You need to push the opposite point of view directly on the pages of the newspapers themselves. It if appears in the Gazette, it will likely appear in the Citizen and the Sun because it's all the same happy family of newspapers.
Take the plunge, Mark. Go boldly where no analyst has gone before!
Take the plunge, Mark. Go boldly where no analyst has gone before!
Whoever the anonymous dude is who made the "dense" comment is obviously one seriously uniformed idealist. The latest OECD study was pretty clear in it's conclusons that Canadians enjoy wireless prices that are on par or cheaper than the OECD average, including the U.S.
It's interesting to note that Microcell, the company that offered the most aggressive wireless prices in Canada, until it went bankrupt, also had the smallest network footprint which was even further limited to only a few dense urban markets.
Those so-called corporate monopolists that "anonymous" is criticizing have managed to reach 98% of Canadians with one of the most advanced, reliable, and according to the OECD, reasonably priced wireless services in the world.
If you don't think we have advanced wireless networks in Canada and envy those folks in the U.S. who can buy an iPhone from AT&T, just remember that it only works on AT&T's EDGE network. AT&T's EDGE network only provides wireless access at 45-115 kbs which is a far cry from the CDMA Rev A speeds we have in Canada which supports speeds up to 3.1 Mbs.
Michelle Pugliese, P.Eng.
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It's interesting to note that Microcell, the company that offered the most aggressive wireless prices in Canada, until it went bankrupt, also had the smallest network footprint which was even further limited to only a few dense urban markets.
Those so-called corporate monopolists that "anonymous" is criticizing have managed to reach 98% of Canadians with one of the most advanced, reliable, and according to the OECD, reasonably priced wireless services in the world.
If you don't think we have advanced wireless networks in Canada and envy those folks in the U.S. who can buy an iPhone from AT&T, just remember that it only works on AT&T's EDGE network. AT&T's EDGE network only provides wireless access at 45-115 kbs which is a far cry from the CDMA Rev A speeds we have in Canada which supports speeds up to 3.1 Mbs.
Michelle Pugliese, P.Eng.
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