Telecom Trends: Why I like Virgin Mobile

Saturday, April 21, 2007

Why I like Virgin Mobile

Earlier this week, I mentioned that my daughter has been using Virgin Mobile for her phone service for the past 8 months. We signed up with them initially to avoid getting into a long term contract in advance of wireless number portability.

A few days ago, we called Virgin to determine how we should deal with her move back to Toronto. A real person answered the call, no music nor bionic menuing - what an innovation for 6-1-1! Within the duration of few minute call, we had her phone reprogrammed to a new number - no charge.

I like choice. I like free. I like having no system access fees. These are a few of my favourite things.

Andrew Black, President and CEO of Virgin Mobile Canada will be speaking at The 2007 Canadian Telecom Summit, at 4:30 on June 11.

Technorati Tags:
Virgin Mobile, Canadian Telecom Summit, system access fee

Posted by Mark Goldberg @ 4/21/2007 07:15:00 AM

Comments:

Hi Mark:

I like the content of your blog, but I find it a little odd that you haven't commented on the private equity take-over bids that surround BCE.

Is there a reason why you're not talking about this?

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