Friday, April 21, 2006
Rural broadband without the handout

What's unique? He isn't looking for a government handout. He hasn't gone to government agencies saying 'Give me $$$ and I'll deliver broadband to the unwashed, underserved, your down-trodden.' Instead, Barrett is delivering a 99.99% available, city-quality broadband experience to anyone in Canada who wants it, no matter where they live or work.
What Barrett Xplore has done is built a viable business plan that uses various solutions, including Motorola Canopy technology where appropriate or Telesat Ka-band in other areas. They are actually adding customers at a respectable clip, with reasonable prices, and a positive NPV. The entire country is within their potential serving area.
Unfortunately, the CRTC's Deferral Account Decision has created problems for Barrett. That Decision told the incumbent telephone companies that they could and should use excess payments (that subscribers made to prop up local rates in urban areas) to subsidize the incumbent broadband roll-out to rural areas. It was a Robin Hood decision - taking money from one group to give to another. Bell has appealed a part of the Decision to the courts; we can expect to see an appeal (or more) to Federal Cabinet in the next few weeks.
With the best of intentions, it seems that whenever we see these kinds of programs, there are problems. As I mentioned in my post about ICT Toronto, it just seems that we need to avoid trying to pick winners and we need to resist the temptation to intervene in the market. Like it or not, rightly or wrongly, Decision 2006-9 made it tougher for John and his venture to go out and compete. And it was all with the best of intentions by everyone concerned.
I'd like to think that we should be clearing out of the way of entrepreneurial ventures like Barrett Xplore, not putting obstacles in their way. Hopefully, John and Barrett Xplore will be able to look back at this as just a speed-bump, not a barricade, as they continue to bridge the digital divide.
Comments:
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While they may have had a great startup, their service has deterioriated to the point of being slower than a dial up.
Connectivity is a serious problem with connection failures every day necessitating equipment resets which will eventually cause the equipment to deteriorate or fail.
Their help lines are so clogged with calls that one has to wait ten minutes or more to get surly service reps who are obviously over taxed.
Dial up is faster
Connectivity is a serious problem with connection failures every day necessitating equipment resets which will eventually cause the equipment to deteriorate or fail.
Their help lines are so clogged with calls that one has to wait ten minutes or more to get surly service reps who are obviously over taxed.
Dial up is faster
I started out with storm.ca as a wireless provider in rural Canada - Storm was bought up by Xplornet and since then the service has deteriorated. While there are some windows of good speed most of the time the speeds are like dial up and often slower than dial up. Service is non existent. Also daily interruptions sometimes just a few minutes sometimes large parts of the day.
Also I believe they did receive funding - a case of funding without having to deliver a certain standard of service!
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Also I believe they did receive funding - a case of funding without having to deliver a certain standard of service!
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