Thursday, April 27, 2006
An especially sweet win
Bell's Enterprise group has landed a major win that has to feel sweeter than most. Bell announced that it will be supplying an IP-based outsourced call centre solution supporting more than 6000 seats in almost 100 locations to TD Bank Financial Group.Of course, it is always nice to win a deal of this size. There are two extra layers of icing on this cake:
- taking the business out from Allstream and beating TELUS, who have been trying to sell their hosted IP voice solutions for longer than any major carrier; and,
- TD's Board of Directors includes Darren Entwistle of TELUS and John Bragg of Eastlink, the cable company that has been beating up Bell's sister-company, Aliant, in eastern Canada.







